Privacy Policy

Introduction

Proxy Computing Inc. (“Proxy,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, dashboard, APIs, and related services (collectively, the “Services”).

By using the Services, you consent to the data practices described in this policy. If you do not agree with this policy, please do not use our Services.

1. Information We Collect

Personal Information

We collect information you provide directly to us, including:

• Name, email address, and phone number
• Business name and address
• Government-issued identification for KYC verification
• Bank account information for funding
• Tax identification numbers

Transaction Data

We collect information about transactions processed through the Services:

• Transaction amounts, dates, and merchant details
• Card numbers and security codes (encrypted)
• Intent declarations and spending policies
• Audit logs and compliance records

Technical Data

We automatically collect certain information when you use the Services:

• IP addresses and device identifiers
• Browser type and operating system
• API usage patterns and request logs
• Cookies and similar tracking technologies

AI Agent Data

When AI agents use our Services, we collect:

• Agent identifiers and authentication tokens
• Agent actions and transaction requests
• Intent declarations and policy compliance data

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Services
• Process transactions and issue virtual cards
• Verify your identity and prevent fraud
• Enforce spending policies and monitor compliance
• Generate audit trails and transaction reports
• Communicate with you about your account and updates
• Respond to your requests and provide customer support
• Comply with legal obligations and regulatory requirements
• Analyze usage patterns to improve our Services
• Detect and prevent security threats

3. Information Sharing and Disclosure

We may share your information with:

Banking and Payment Partners

We share information with our banking partners and card networks to issue cards and process transactions.

Service Providers

We share information with third-party vendors who perform services on our behalf, such as identity verification, fraud detection, and cloud hosting.

Legal Requirements

We may disclose information if required by law, subpoena, court order, or government request, or to protect our rights, privacy, safety, or property.

Business Transfers

If Proxy is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

We do not sell your personal information to third parties.

4. Data Security

We implement industry-standard security measures to protect your information, including:

• Encryption of data in transit and at rest
• PCI DSS compliance for payment card data
• Multi-factor authentication for account access
• Regular security audits and penetration testing
• Access controls and employee training

However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security.

5. Data Retention

We retain your information for as long as your account is active or as needed to provide Services. We may retain certain data for longer periods as required by law, including:

• Transaction records: 7 years (regulatory requirement)
• KYC documentation: 5 years after account closure
• Audit logs: 3 years

When data is no longer needed, we securely delete or anonymize it.

6. Your Rights

Depending on your location, you may have the right to:

• Access and receive a copy of your personal data
• Request correction of inaccurate data
• Request deletion of your data (subject to legal retention requirements)
• Object to or restrict certain processing activities
• Data portability
• Withdraw consent where processing is based on consent

To exercise these rights, contact us at hello@useproxy.ai. We will respond within 30 days.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your experience, analyze usage, and provide personalized content. You can control cookies through your browser settings, but disabling certain cookies may limit functionality.

We use:

• Essential cookies: Required for basic site functionality
• Analytics cookies: Help us understand how visitors use our site
• Preference cookies: Remember your settings and preferences

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers, including standard contractual clauses and adequacy decisions where applicable.

9. Children's Privacy

The Services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the “Last updated” date. Your continued use of the Services after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

For data protection inquiries in the European Union, you may also contact your local supervisory authority.